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zhangyue
b55a939a8a
Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: zhangyue <zhangyue164@huawei.com> Co-committed-by: zhangyue <zhangyue164@huawei.com>
52 lines
4.2 KiB
HTML
52 lines
4.2 KiB
HTML
<a name="evs_faq_0014"></a><a name="evs_faq_0014"></a>
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<h1 class="topictitle1">What Should I Do If an Error Occurs on My EVS Disk?</h1>
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<div id="body1439294458228"><p id="evs_faq_0014__p8060118">If an error occurs, the disk may show one of the states listed in the following table. Take the measures described in the table to handle the exceptions.</p>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="evs_faq_0014__table5963688520219" frame="border" border="1" rules="all"><caption><b>Table 1 </b>Solutions for disk errors</caption><thead align="left"><tr id="evs_faq_0014__row5596489720219"><th align="left" class="cellrowborder" valign="top" width="15.409999999999998%" id="mcps1.3.2.2.3.1.1"><p id="evs_faq_0014__p2155654120219">Error Status</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="84.59%" id="mcps1.3.2.2.3.1.2"><p id="evs_faq_0014__p634988120219">Handling Suggestion</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="evs_faq_0014__row2130681320219"><td class="cellrowborder" valign="top" width="15.409999999999998%" headers="mcps1.3.2.2.3.1.1 "><p id="evs_faq_0014__p2084884920219">Error</p>
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</td>
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<td class="cellrowborder" valign="top" width="84.59%" headers="mcps1.3.2.2.3.1.2 "><p id="evs_faq_0014__p614746629430">Delete the disk in the <strong id="evs_faq_0014__b842352706203522">Error</strong> state and create another one.</p>
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<p id="evs_faq_0014__p460761772039">The disk will no longer be charged after an error has occurred.</p>
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</td>
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</tr>
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<tr id="evs_faq_0014__row6116391720219"><td class="cellrowborder" valign="top" width="15.409999999999998%" headers="mcps1.3.2.2.3.1.1 "><p id="evs_faq_0014__p4096460220357">Deletion failed</p>
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</td>
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<td class="cellrowborder" valign="top" width="84.59%" headers="mcps1.3.2.2.3.1.2 "><p id="evs_faq_0014__p18427679144032">Contact customer service.</p>
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<p id="evs_faq_0014__p951707720219">The disk will no longer be charged after its status changes to <strong id="evs_faq_0014__b45225508016832">Deletion failed</strong>.</p>
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</td>
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</tr>
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<tr id="evs_faq_0014__row2996985720219"><td class="cellrowborder" valign="top" width="15.409999999999998%" headers="mcps1.3.2.2.3.1.1 "><p id="evs_faq_0014__p3607786120219">Expansion failed</p>
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</td>
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<td class="cellrowborder" valign="top" width="84.59%" headers="mcps1.3.2.2.3.1.2 "><p id="evs_faq_0014__p59400533121115">Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly.</p>
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<p id="evs_faq_0014__p5208370394411">The disk will no longer be charged after its status changes to <strong id="evs_faq_0014__b963672497">Expansion failed</strong>.</p>
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</td>
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</tr>
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<tr id="evs_faq_0014__row4739029720219"><td class="cellrowborder" valign="top" width="15.409999999999998%" headers="mcps1.3.2.2.3.1.1 "><p id="evs_faq_0014__p5725130120219">Restoration failed</p>
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</td>
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<td class="cellrowborder" valign="top" width="84.59%" headers="mcps1.3.2.2.3.1.2 "><p id="evs_faq_0014__p9360648121228">Our customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before the customer service personnel contact you. If the issue is urgent, you can contact our customer service personnel directly.</p>
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<p id="evs_faq_0014__p6608514394434">The disk will no longer be charged after its status changes to <strong id="evs_faq_0014__b867775582">Restoration failed</strong>.</p>
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</td>
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</tr>
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<tr id="evs_faq_0014__row112905518054"><td class="cellrowborder" valign="top" width="15.409999999999998%" headers="mcps1.3.2.2.3.1.1 "><p id="evs_faq_0014__p1016149918054">Rollback failed</p>
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</td>
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<td class="cellrowborder" valign="top" width="84.59%" headers="mcps1.3.2.2.3.1.2 "><p id="evs_faq_0014__p1777505818054">You can roll back the snapshot data to the disk again.</p>
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<p id="evs_faq_0014__p5765321119540">The disk will no longer be charged after its status changes to <strong id="evs_faq_0014__b1892451194">Rollback failed</strong>.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="evs_01_0081.html">General</a></div>
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</div>
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</div>
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