doc-exports/docs/ocr/umn/ocr_01_0096.html
Sheng, Lichang 86871abfe4 OCR usermanual 20240111 v2
Reviewed-by: Pruthi, Vineet <vineet.pruthi@t-systems.com>
Co-authored-by: Sheng, Lichang <lichangsheng1@noreply.gitea.eco.tsi-dev.otc-service.com>
Co-committed-by: Sheng, Lichang <lichangsheng1@noreply.gitea.eco.tsi-dev.otc-service.com>
2024-01-17 10:42:31 +00:00

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<a name="ocr_01_0096"></a><a name="ocr_01_0096"></a>
<h1 class="topictitle1">How Do I Handle Image Quality Errors?</h1>
<div id="body0000001704993898"><div class="section" id="ocr_01_0096__section6308171415220"><h4 class="sectiontitle">Symptom</h4><p id="ocr_01_0096__p837151416521">When calling an OCR API, the following error codes may occur related to image quality:</p>
<ul id="ocr_01_0096__ul14372101414520"><li id="ocr_01_0096__li53721014145220">Error code AIS.0102: Unsupported image format.</li><li id="ocr_01_0096__li1137221411522">Error code AIS.0103: Image size does not meet requirements.</li><li id="ocr_01_0096__li9372414145220">Error code AIS.0104: Unsupported image type or poor image quality.</li></ul>
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<div class="section" id="ocr_01_0096__section12314141415217"><h4 class="sectiontitle">Solution</h4><ul id="ocr_01_0096__ul837231410524"><li id="ocr_01_0096__li53721514175211">Check whether the image format and pixel meet the requirements by referring to <a href="ocr_01_0006.html">Constraints and Limitations</a> in <em id="ocr_01_0096__i1552318551011">Optical Character Recognition Service Overview</em>.</li><li id="ocr_01_0096__li2037215149524">Verify that the Base64 encoding of the image is complete.</li><li id="ocr_01_0096__li337281420525">Check the image quality to ensure that the text in the image is clear and legible to the naked eye.</li><li id="ocr_01_0096__li1237291413528">Verify that the API function matches the input image.</li></ul>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="ocr_01_0076.html">Error Codes</a></div>
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