forked from docs/doc-exports
Jawei, Li
43ab92496d
Reviewed-by: gtema <artem.goncharov@gmail.com> Co-authored-by: Jawei, Li <lijiawei5@huawei.com> Co-committed-by: Jawei, Li <lijiawei5@huawei.com>
15 lines
1.4 KiB
HTML
15 lines
1.4 KiB
HTML
<a name="obs_03_0440"></a><a name="obs_03_0440"></a>
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<h1 class="topictitle1">Login Page of OBS Browser Does Not Respond upon User Login</h1>
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<div id="body8662426"><div class="section" id="obs_03_0440__s66d8cfd6480c42f7b4ec7ece2c9336ab"><h4 class="sectiontitle">Question</h4><p id="obs_03_0440__a5a4325f5e50e404082889f39c435f2ee">When a user attempts to log in to OBS Browser, the login page does not respond.</p>
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<div class="section" id="obs_03_0440__s6d21c5d0d89f47149100d6f837e85244"><h4 class="sectiontitle">Answer</h4><p id="obs_03_0440__p182980461312">Delete the <strong id="obs_03_0440__b29791935712">obs</strong> folder in the <strong id="obs_03_0440__b1585013411118">AppData\Local</strong> directory on the C drive to clear OBS Browser related data. Then log in to OBS Browser again and reconfigure required information. If you want to retain the account information, save the <strong id="obs_03_0440__b390780155019">accounts</strong>, <strong id="obs_03_0440__b293244135019">setting</strong>, and <strong id="obs_03_0440__b172571097507">temp files</strong> in the <strong id="obs_03_0440__b20479113135010">obs</strong> folder before deleting the folder. Start OBS Browser again and overwrite the three files in the <strong id="obs_03_0440__b13170124445018">obs</strong> folder.</p>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="obs_03_0439.html">Troubleshooting</a></div>
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