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Yang, Tong
6182f91ba8
Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: Yang, Tong <yangtong2@huawei.com> Co-committed-by: Yang, Tong <yangtong2@huawei.com>
16 lines
1.3 KiB
HTML
16 lines
1.3 KiB
HTML
<a name="mrs_01_2300"></a><a name="mrs_01_2300"></a>
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<h1 class="topictitle1">Why Cannot a New User Log In to Ranger After Changing the Password?</h1>
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<div id="body1600745521301"><div class="section" id="mrs_01_2300__s8ca259b185b249ea993481ef18fbe589"><h4 class="sectiontitle">Question</h4><p id="mrs_01_2300__af19157bd592044eaa44c1630dcdb96f2">When a new user logs in to Ranger, why is the 401 error reported after the password is changed?</p>
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<div class="section" id="mrs_01_2300__sb821aee499864a0598739905b0c6889b"><h4 class="sectiontitle">Answer</h4><p id="mrs_01_2300__p16824108143414">The UserSync synchronizes user data at an interval of 5 minutes by default. Therefore, a new user created on Manager cannot log in to the Ranger before the user data is successfully synchronized because the Ranger database does not have the user information. The user can log in to the Ranger only after the specified interval ends.</p>
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<p id="mrs_01_2300__p1776194693617">In non-security mode, the Ranger does not synchronize user data from Manager. Therefore, only the <strong id="mrs_01_2300__b1234217181353">admin</strong> user can log in to the Ranger page.</p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_1866.html">Common Issues About Ranger</a></div>
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