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guoyanyan
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Reviewed-by: Pristromskaia, Margarita <margarita.pristromskaia@t-systems.com> Co-authored-by: guoyanyan <guoyanyan3@huawei.com> Co-committed-by: guoyanyan <guoyanyan3@huawei.com>
20 lines
4.3 KiB
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20 lines
4.3 KiB
HTML
<a name="EN-US_TOPIC_0100601386"></a><a name="EN-US_TOPIC_0100601386"></a>
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<h1 class="topictitle1">What Do I Do If Cloudbase-Init Is Stopped on a Provisioned Windows BMS?</h1>
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<div id="body1520333022589"><div class="note" id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_note167814710292"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><p id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_p1467944752919">If you cannot log in to or perform operations on BMC, contact O&M administrators.</p>
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<div class="section" id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_s3bd28f876c58485baa9bfbfa29d93088"><h4 class="sectiontitle">Symptom</h4><p id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_ac08f62c6f93c4cf7b51b5bc71b924bee">If Cloudbase-Init is stopped after a Windows BMS is provisioned, and information "Failed to find trace ID description from Cloudbase-Init because the component triggering the trace is not installed or has been damaged. You can install or recover the component." is displayed, you need to reinstall Cloudbase-Init.</p>
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<div class="section" id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_sa775f3c87d5b4930a5929337acc5c39b"><h4 class="sectiontitle">Solution</h4><ol id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_en-us_topic_0079660422_ol11872431293"><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lad720047c3cc4890aaa7cb995434aa91"><a name="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lad720047c3cc4890aaa7cb995434aa91"></a><a name="en-us_topic_0094568819_lad720047c3cc4890aaa7cb995434aa91"></a>Log in to the BMS using BMC and back up the .conf files in the <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b5416184411457">C:\Program Files\Cloudbase Solutions\Cloudbase-Init\</strong> directory and all the files in the <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b041744424510">LocalScripts</strong> directory.</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lf15444823e1b47a0badd35e198b96a1f">Download Cloudbase-Init from the official website.<p id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_aab386266a62e45e1be72cf7513808918"><a name="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lf15444823e1b47a0badd35e198b96a1f"></a><a name="en-us_topic_0094568819_lf15444823e1b47a0badd35e198b96a1f"></a><a href="https://cloudbase.it/cloudbase-init/#download" target="_blank" rel="noopener noreferrer">https://cloudbase.it/cloudbase-init/#download</a></p>
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</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lb8a7afb88fc24e9fbfa7bc171bb38af3">Click <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b842352706111929">Remote Control</strong> on the BMC host management page.<p id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_acb6295d803b14a388d240980e291394c">The remote control window is displayed.</p>
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</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_l4f99b84715694f6aa38cff73d10abb1b">Click <span><img id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_i061da9fdeb7c4d2ba469eae8ca5b20cc" src="en-us_image_0094568749.png"></span> in the upper toolbar. Select <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b842352706112037">Directory</strong> and click <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b842352706112040">Browse</strong>.<p id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_en-us_topic_0079660422_p488414716918">A dialog box is displayed.</p>
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</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_lceac20c612fc46b6a9ab310970ed0f6f">Select the Cloudbase-Init package and click <strong id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_b149607552501">Connect</strong> to upload it to the BMS. The CD-ROM drive read and install the Cloudbase-Init.</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_en-us_topic_0079660422_li26940529333">Copy the files you backed up in step <a href="#EN-US_TOPIC_0100601386__en-us_topic_0094568819_lad720047c3cc4890aaa7cb995434aa91">1</a> to the new Cloudbase-Init directory.</li><li id="EN-US_TOPIC_0100601386__en-us_topic_0094568819_ld9a7eb75e75849f9b2ea2844adb2efb7">Restart the BMS and check whether Cloudbase-Init runs properly.</li></ol>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0081116841.html">FAQ</a></div>
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