doc-exports/docs/ecs/api-ref/en-us_topic_0022067717.html

Error Codes

Context

• An error code returned by an API does not correspond to one error message. The following table lists only common error messages.
• Most ECS APIs are asynchronous. Some error codes are displayed in the returned messages for task viewing requests. HTTP status codes may not be accurate.
• The ECS service is strongly dependent on other services, such as network and storage. When error messages are provided for the ECS-depended services, contact customer service for troubleshooting.
• If the system displays an error code when you perform operations on the management console, see "How Do I Handle Error Messages Displayed on the Management Console?" in Elastic Cloud Server User Guide for troubleshooting.

Error Codes

HTTP Status Code	Error Code	Error Message	Description	Solution
400	Ecs.0000	An existing EIP cannot be assigned to the ECSs created in batches.	Request error.	Check the request body according to the returned error message.
400	Ecs.0001	the number of instance above quota limits	The number of ECSs has reached the maximum allowed.	Apply for a higher quota of the corresponding resource according to the returned error message.
400	Ecs.0002	submit job failed	Failed to submit the task.	Contact customer service to locate the fault.
403	Ecs.0003	The token role contains op_suspended. The current operation is not allowed.	You do not have permission or your balance is insufficient.	Check whether the account balance is insufficient and the account is frozen according to the returned error message.
400	Ecs.0004	Failed to assign permissions: %s	Authentication failed.	For details, see the returned error message or contact customer service.
400	Ecs.0005	request body is illegal.	Invalid parameters.	Check whether the request body is of the correct JSON structure according to the API reference.
400	Ecs.0007	ecs service not support the ironic image [%s]	Invalid image attributes.	Adjust the specifications or image type.
400	Ecs.0008	performancetype in extended flavor field [%s] is null.	Invalid flavor attributes.	Contact customer service to check whether the flavor registration is valid.
400	Ecs.0009	Another flavor must be used for resizing.	Flavor conflict.	Change the flavor when modifying ECS specifications.
400	Ecs.0010	Private IP address %s is already in use.	The private IP address is already in use.	Change the port.
400	Ecs.0011	The password length must range from 8 to 26.	Failed to meet password complexity requirements.	Check the password length and change the password.
400	Ecs.0012	Insufficient IP addresses.	The number of IP addresses in the subnet is insufficient.	Check whether the floating IP addresses of the subnet are used up.
400	Ecs.0013	Insufficient EIP quota.	Insufficient EIP quota.	Apply for a higher EIP quota because the EIP quota is insufficient.
400	Ecs.0014	vpc parm is illegal	Invalid VPC parameters.	Check whether the subnets belong to the same VPC.
400	Ecs.0015	Flavor resource_type %s does not match volume_type %s.	The disk of this type is not applicable to the ECS.	Check whether the disk type is supported by the flavor.
400	Ecs.0017	The vmid [%s] in volume metadata is not the same with vmid [%s]	The ECS is not the target one that the system disk or data disk to be attached.	Check whether the __system__server_id value in disk metadata is the same as the UUID of the ECS to which the system disk or data disk is to be attached.
400	Ecs.0021	cinder quota check fail:volume count is over limits	Insufficient EVS disk quota.	Apply for a higher EVS disk quota.
400	Ecs.0022	the number of instance above server group quota limits	The number of ECSs in the ECS group exceeded the upper limit.	Apply for a higher ECS quota for an ECS group.
400	Ecs.0023	project_id in token mismatches with project_id in url.	Invalid token, or the project ID in the token is different from that in the URL.	Apply for a valid token or check the project ID in the URL.
400	Ecs.0025	Failed to check the role of kms	EVS is not authorized to obtain KMS keys for encrypting EVS disks.	Authorize EVS to obtain KMS keys for encrypting EVS disks.
400	Ecs.0029	the flavor[%s] does not exist.	The flavor does not exist or has been abandoned.	Change another flavor.
400	Ecs.0030	The server %s is freezed.	The ECS has been frozen.	Check whether the account has been frozen or contact customer service.
400	Ecs.0031	image [%s] does not exist.	The image does not exist.	Change another image.
400	Ecs.0032	image[%s] status must be active	The image is not in Active state.	Change another image.
400	Ecs.0034	Backup %s does not exist.	The full-ECS backup does not exist or has been deleted.	Change another image.
400	Ecs.0036	flavor [%s] does not support auto recovery.	The flavor does not support automatic recovery.	Change another flavor.
400	Ecs.0037	Instance with flavor %s does not support mounte scsi-type disks.	The flavor does not support SCSI disks.	Change another flavor or type.
400	Ecs.0038	subnet [%s] is not exist.	The subnet does not exist.	Adjust network parameter settings.
400	Ecs.0039	privateIp [%s] is not in this subnet [%s]	The specified IP address does not belong to the subnet.	Change the specified private IP address.
400	Ecs.0041	Description field length cannot be greater than 85 characters and cannot contain '>' and '<' characters	Invalid description field.	Modify the service description field.
400	Ecs.0042	The number of VBD volumes is %s, but KVM server supports up to 24.	The number of attached data disks exceeds the maximum allowed limit.	Adjust the number of attached data disks.
400	Ecs.0043	volume type[%s] is not exist.	The disk type does not exist.	Change the disk type.
400	Ecs.0044	the volumeType [%s] is sellout in az[%s]	The disk of this type has been sold out.	Change the disk type.
400	Ecs.0045	bandwidth size %d is invalid	The bandwidth exceeds the maximum size allowed.	Adjust the bandwidth.
400	Ecs.0046	The rootVolume type in the request must be consistent with the snapshot volume.	The disk type of the ECS is different from that of the snapshot image.	Change the disk type.
400	Ecs.0048	Image[%s] status is error or associated Backup[%s] status is error.	The full-ECS image is unavailable.	Check the full-ECS image.
400	Ecs.0050	The requested number of vif is bigger than the supplied.	The number of NICs attached to the ECS exceeds the maximum value allowed.	Adjust the number of NICs.
400	Ecs.0051	Instance can only mount scsi volumes.	The attached disk is not of SCSI type.	Adjust the disk type.
400	Ecs.0052	Instances can only mount scsi system volumes	The attached system disk is not of SCSI type.	Change the system disk type.
400	Ecs.0053	Instances can only mount scsi data volumes.	The attached data disk is not of SCSI type.	Change the data disk type.
400	Ecs.0057	the volume has already been attached to this instance and you cannot repeatedly attch.	The disk has been attached to the ECS.	Attach a new disk to the ECS.
400	Ecs.0058	current image provider does not match userDomainId	The provideId of the image does not match the account ID.	Check the account permission and image.
400	Ecs.0062	flavor does not support driver mode	The flavor does not allow settings of the NIC driver type.	Change another flavor.
400	Ecs.0064	vpcId in the request and vpcId of the main subnetId are not matched	Inconsistent VPC ID in the request body from that in the primary NIC.	Adjust the NIC parameter settings.
400	Ecs.0073	volume status is backing-up, cannot be deleted at this time.	The system disk is being backed up.	You are not allowed to delete a system disk that is being backed up.
400	Ecs.0074	windows image does not support external users	External users are not allowed to create Windows ECSs.	External users, including non-internal users and non-third-party users, are not allowed to purchase Windows images.
400	Ecs.0075	provider user only supports windows images.	Partners can purchase only Windows images.	Purchase only Windows images.
400	Ecs.0085	Server[%s] does not have port[%s].	The ECS does not have the NIC.	Replace a NIC.
400	Ecs.0086	Port[%s] is not the primary interface.	The NIC is not the primary NIC.	Replace a NIC.
400	Ecs.0100	Volumes can be attached to server[%s] only in started or stopped state.	The ECS status does not meet requirements.	The ECS in the current state does not support this operation. Try again later.
400	Ecs.0101	Status error of the system volume.	Abnormal system disk status.	For details, contact customer service.
400	Ecs.0102	System disk status does not support uninstallation ,serverId[%s]	The system disk status does not allow the disk to be detached.	Check the system disk status.
400	Ecs.0103	The volume %s has been frozen and cannot be attached.	The disk is unavailable.	Check the disk status or contact customer service to change the disk status.
400	Ecs.0104	The number of volumes attached to server[%s] has exceeded the upper limit.	Insufficient ECS disk quota for attaching more disks.	Adjust the number of attached disks.
400	Ecs.0105	Failed to view the details about the system volume: %s.	Failed to query the ECS system disk.	Check whether the ECS has a system disk attached.
400	Ecs.0106	Failed to create VLAN network %s because the network status is error.	Abnormal network status.	For details, contact customer service.
403	Ecs.0110	token role %s is forbidden to perform this action.	Operations are prohibited on the client due to permissions.	You do not have the permission to perform such an operation. Check token permissions. For details, see the error message returned by the API.
400	Ecs.0111	volume %s is not in server %s attach volume list	The disk is not in the attachment list.	Check whether the selected disk has been attached to the ECS, or replace the disk.
404	Ecs.0114	Instance[%s] could not be found.	The ECS cannot be detected.	Check whether the ECS has been created.
400	Ecs.0118	the number of vm %s is overlimit the maximum number %s	The number of tasks in a batch is greater than the upper limit.	Check the number of ECSs in the batch.
400	Ecs.0121	volume must has same faultDomain with server	Failed to attach the disk because the ECS and the disk are in different failure domains.	Select a disk that is in the same failure domain as that of the target ECS.
400	Ecs.0201	Failed to create port in network %s because %s.	Failed to create the NIC.	For details, see the returned error message or contact customer service.
400	Ecs.0202	Failed to create volume %s because %s.	Failed to create the system disk.	For details, see the returned error message or contact customer service.
400	Ecs.0203	Failed to create volume %s because %s.	Failed to create the data disk.	For details, see the returned error message or contact customer service.
400	Ecs.0204	Failed to add a tag to server %s: %s.	Failed to create the ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0205	Failed to call the Nova API to attach volume %s to ECS %s because %s.	Failed to attach the data disk.	For details, see the returned error message or contact customer service.
400	Ecs.0207	Failed to resize server %s: %s.	Failed to modify ECS specifications.	For details, see the returned error message or contact customer service.
400	Ecs.0208	Failed to update the metadata of image %s.	Failed to update the image metadata.	For details, see the returned error message or contact customer service.
400	Ecs.0209	Failed to confirm the flavor change of server %s: %s.	Failed to confirm the ECS specifications modification.	For details, see the returned error message or contact customer service.
400	Ecs.0210	Failed to call the VPC API to assign an FIP to port %s: %s.	Failed to assign the floating IP address.	For details, see the returned error message or contact customer service.
400	Ecs.0211	Failed to create QoS because %s.	Failed to create the NIC.	For details, see the returned error message or contact customer service.
400	Ecs.0212	Failed to call the Neutron API to view private IP addresses because the response is null or invalid.	Failed to allocate the private IP address.	For details, contact customer service.
400	Ecs.0213	Failed to update allowed_address_pairs of port %s because %s.	Failed to update the port attributes.	For details, see the returned error message or contact customer service.
400	Ecs.0214	Failed to create VLAN network because %s.	Failed to create the network.	For details, see the returned error message or contact customer service.
400	Ecs.0216	Failed to create the subnet for vlan %s.	Failed to create the subnet.	For details, see the returned error message or contact customer service.
400	Ecs.0217	attach server [%s] port [%s] fail ,reason is : %s	Failed to attach the NIC.	For details, see the returned error message or contact customer service.
400	Ecs.0219	Failed to quickly create server %s because the ECS status is error or %s.	Failed to create the ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0221	can not cold migrate dedicated host server[%s] to the same dedicated host	Failed to migrate the ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0226	server[%s] action[%s] fail: [%s, %s]	Failed to start the ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0301	The information, status, or metadata of server %s is null.	Failed to query the ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0302	Failed to view the quota usage of tenant %s because %s.	Failed to query the ECS quota of the tenant.	For details, see the returned error message or contact customer service.
400	Ecs.0303	Failed to view flavor %s because %s.	Failed to query the flavor.	For details, see the returned error message or contact customer service.
400	Ecs.0304	Failed to view image %s because the image or image name is null.	Failed to query the image.	Contact customer service to check whether the image has been correctly registered or to check other causes.
400	Ecs.0306	Failed to view the backup because %s.	Failed to query the backup.	For details, see the returned error message or contact customer service.
400	Ecs.0307	Failed to view the port because %s.	Failed to query the port.	For details, see the returned error message or contact customer service.
400	Ecs.0308	Failed to view limits because %s.	Failed to query the ECS quota of the tenant.	For details, see the returned error message or contact customer service.
400	Ecs.0309	Failed to view QoS because %s.	Failed to query the NIC QoS.	For details, see the returned error message or contact customer service.
400	Ecs.0310	Failed to view the network because %s.	Failed to view the network information.	For details, see the returned error message or contact customer service.
400	Ecs.0311	Failed to view the volume type of tenant %s because %s.	Failed to query the disk type.	For details, see the returned error message or contact customer service.
400	Ecs.0313	query servergroup fail:%s	Failed to query the ECS group.	For details, see the returned error message or contact customer service.
400	Ecs.0314	call fsp to query keypair fail,reason is : %s	Failed to obtain the key pair.	For details, see the returned error message or contact customer service.
400	Ecs.0315	call nova api to query tenantId[%s] server[%s] whether is auto recovery fail: resposne is null or invalid	Failed to obtain the automatic recovery status.	For details, see the returned error message or contact customer service.
400	Ecs.0319	check capacity: capacity is not enough.	Insufficient flavor capacity.	Apply for expanding the flavor capacity.
400	Ecs.0320	query availability zones detail failed: the response is null.	Failed to obtain AZs.	For details, see the returned error message or contact customer service.
400	Ecs.0321	query server[%s] console output failed: %s	Failed to query ECS console logs.	For details, see the returned error message or contact customer service.
400	Ecs.0322	query subnet[%s] failed: %s	Failed to query details of the subnet.	For details, see the returned error message or contact customer service.
400	Ecs.0323	query server[%s] interface attachment failed: %s	Failed to query the NIC attachment to an ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0401	Failed to roll back the port because %s.	Failed to undo the operation performed on the port.	For details, see the returned error message or contact customer service.
400	Ecs.0402	rollback delete volume[%s] fail: %s	Failed to undo the operation performed on the system disk.	For details, see the returned error message or contact customer service.
400	Ecs.0403	rollback vm[%s] fail: %s	Failed to undo the operation performed on the ECS.	Contact customer service to locate the fault.
400	Ecs.0405	Failed to delete volume %s because %s.	Failed to undo the operation performed on the data disk.	For details, see the returned error message or contact customer service.
400	Ecs.0501	ECS %s cannot be deleted because downloading the system volume data is in progress.	Failed to delete the ECS.	Try again later.
400	Ecs.0502	Failed to roll back the EIP [%s] unbinding: %s.	Failed to delete the private IP address.	For details, see the returned error message or contact customer service.
400	Ecs.0503	Failed to view details about the volume because %s.	Failed to query the system disk.	For details, see the returned error message or contact customer service.
400	Ecs.0507	Resource VLAN NICs cannot be deleted.	Failed to delete the NIC.	Check the NIC type.
501	Ecs.0603	The running state %s of ECS %s for tenant %s is unstable.	Other commands are being executed. Try again 1 minute later.	Try again 1 minute later.
400	Ecs.0605	The server [%s] is locked.	The ECS is locked.	Check whether the ECS is locked. If so, unlock it.
400	Ecs.0611	batch operate fail.	Requesting for a batch operation failed.	Rectify the fault based on the returned error information and submit the request again.
404	Ecs.0614	itemNotFound: Instance xxx could not be found.	The ECS cannot be detected.	Check whether the ECS exists.
500	Ecs.0615	thread List is empty.	An error has occurred in the request from an ECS.	An internal system error occurred. Contact customer service to locate the fault.
400	Ecs.0616	update server[%s] name failed.	Failed to modify the ECS.	Try again later or contact customer service.
400	Ecs.0617	update server %s block_device %s fail: %s	Failed to modify the attributes of the disk attached to an ECS.	For details, see the returned error message or contact customer service.
400	Ecs.0618	update port[%s] ip address failed: %s	Failed to change the IP address of the ECS NIC.	For details, see the returned error message or contact customer service.
400	Ecs.0707	the product [%s] does not exist	The product does not exist.	Contact customer service to locate the fault.
400	Ecs.0905	tags number can not be more than 10.	The number of tags exceeds the maximum number allowed.	Decrease the number of tags.
400	Ecs.0906	tag key is invalid.	Invalid tag attribute.	Create a tag again.
400	Ecs.0907	The key [%s] of tag include invalid char.	Invalid tag character set.	Create a tag again.
400	Ecs.0908	tags key can not be duplicate.	Duplicate tag key.	Create a tag again.
400	Ecs.0909	Flavor %s does not support this volume type %s	The flavor does not support the disk type.	Change the flavor or disk type.
400	Ecs.0910	the nic param for creating hana instance is illegal.	Invalid NIC parameters for creating a HANA ECS.	Adjust the NIC parameter settings.
400	Ecs.0911	Disks cluster type is different.	Invalid dedicated storage type of the disk.	Modify parameter settings for the dedicated storage type.
400	Ecs.0912	encrypted key id [%s] contains illegal character.	Invalid disk encryption attribute.	Modify parameter settings for the disk encryption attribute.
400	Ecs.0913	the number of vm is illegal.	The number of ECSs to be created exceeds the maximum allowed limit.	Decrease the number of ECSs to be created.
400	Ecs.0914	the length of serverName is [%d], is illegal	The length of the ECS name exceeds the maximum allowed limit.	Change the ECS name.
400	Ecs.0915	The name [%s] of server include invalid char	The ECS name contains invalid characters.	Change the ECS name.
400	Ecs.0919	query the port: [%s] and status is [%s]	The port does not allow attaching.	Change the port.
400	Ecs.1000	Failed to call the Nova API because %s.	Failed to call the Nova API.	Internal calling error. Try again later or contact customer service.
404	Ecs.1000	itemNotFound: xxx could not be found.	The resource does not exist.	Check whether the resource exists.
400	Ecs.1001	Failed to delete the ECS because the ECS is being deleted.	OpenStack access error.	For details, contact customer service.
400	Ecs.1002	System timed out.	OpenStack access timed out.	For details, contact customer service.
400	Ecs.1100	Failed to call the IAM API because %s.	Failed to access IAM.	For details, see the returned error message or contact customer service.
400	Ecs.1200	Failed to view the EIP because %s.	Failed to access the VPC.	For details, see the returned error message or contact customer service.
400	Ecs.1201	Operation timed out.	VPC access timed out.	For details, contact customer service.
400	Ecs.1300	Failed to call the Cinder API to create a volume because %s.	EVS access timed out.	For details, see the returned error message or contact customer service.
403	Pdp.0001	Policy doesn't allow %s to be performed.	API authentication failed.	Add permissions on IAM. For details, see API permissions.
202	Common.0024	exceeds flow over limit	Limited by traffic control.	The number of concurrent requests has exceeded the upper limit. Try again later.
400	Common.0002	Request body is null!	Empty request body.	Check the request body.
400	Common.0011	query job fail.	Invalid job ID.	Check whether the source of the job ID is correct.
400	Common.0018	tenantId in token is not the same with in URL.	Invalid token, or the project ID in the token is different from that in the URL.	Check whether the tenant token is correct.
400	Common.0020	Call redo api failed	Failed to retry the task.	Contact customer service.
400	Common.0021	Sub job fail!	An error has occurred in job query.	Try again later or contact customer service.
400	Common.0022	Mission fail!	An error has occurred in job submission.	Contact customer service.
400	Common.0999	The system was broken, exit.	Task terminated.	Contact customer service.
400	Common.0025	Query job Error because %s.	An error has occurred in task query.	Try again later or contact customer service.
400	Common.0026	Fail to get Region Info	An error occurred in AZ query.	Try again later or contact customer service.
401	Common.0013	The permission is forbidden to perform this action	Invalid token.	Check whether the tenant token is correct.
500	Common.0001	System Context Error!	A system exception occurred.	Contact customer service.
503	Common.1503	Api flow control Error because %s.	Limited by API traffic control.	Too many APIs are being executed. Try again later.

Parent topic: Appendix