forked from docs/doc-exports
Wuwan, Qi
050b395397
Reviewed-by: Kacur, Michal <michal.kacur@t-systems.com> Co-authored-by: Wuwan, Qi <wuwanqi1@noreply.gitea.eco.tsi-dev.otc-service.com> Co-committed-by: Wuwan, Qi <wuwanqi1@noreply.gitea.eco.tsi-dev.otc-service.com>
89 lines
12 KiB
HTML
89 lines
12 KiB
HTML
<a name="css_01_0060"></a><a name="css_01_0060"></a>
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<h1 class="topictitle1">Managing Failed Tasks</h1>
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<div id="body1551949933089"><p id="css_01_0060__en-us_topic_0000001268594529_p8060118">In the <strong id="css_01_0060__en-us_topic_0000001268594529_b17876132011117">Failed Tasks</strong> dialog box, you can view the failed tasks related to a cluster, such as failing to create, restart, scale out, back up, or restore a cluster. In addition, you can view the failure cause of each task and choose to delete one or all failed tasks.</p>
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<div class="section" id="css_01_0060__en-us_topic_0000001268594529_section1393913131117"><h4 class="sectiontitle">Viewing Failed Tasks</h4><ol id="css_01_0060__en-us_topic_0000001268594529_ol47861611101112"><li id="css_01_0060__en-us_topic_0000001268594529_li11622242616">Log in to the <span id="css_01_0060__en-us_topic_0000001268594529_text716022152614">CSS</span> management console.</li><li id="css_01_0060__en-us_topic_0000001268594529_li9160224260">Click <span class="uicontrol" id="css_01_0060__en-us_topic_0000001268594529_uicontrol181612228265"><b>Clusters</b></span> to switch to the <strong id="css_01_0060__en-us_topic_0000001268594529_b1867018334565">Clusters</strong> page. Click the digit next to <strong id="css_01_0060__en-us_topic_0000001268594529_b3305185125714">Failed Tasks</strong> to switch to the <strong id="css_01_0060__en-us_topic_0000001268594529_b143225195814">Failed Tasks</strong> dialog box.<div class="fignone" id="css_01_0060__en-us_topic_0000001268594529_fig9871436121212"><span class="figcap"><b>Figure 1 </b>Clicking the digit next to Failed Tasks</span><br><span><img id="css_01_0060__en-us_topic_0000001268594529_image273203201211" src="en-us_image_0000001714802089.png"></span></div>
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</li><li id="css_01_0060__en-us_topic_0000001268594529_li20774101315127">In the <span class="wintitle" id="css_01_0060__en-us_topic_0000001268594529_wintitle1966611331973"><b>Failed Tasks</b></span> dialog box, view all failed tasks of the current account. The following information about the failed tasks is displayed: <span class="parmname" id="css_01_0060__en-us_topic_0000001268594529_parmname731134883416"><b>Name/ID</b></span>, <span class="parmname" id="css_01_0060__en-us_topic_0000001268594529_parmname186392053143412"><b>Task Status</b></span>, and <span class="parmname" id="css_01_0060__en-us_topic_0000001268594529_parmname9729165663420"><b>Failure Time</b></span>.</li><li id="css_01_0060__en-us_topic_0000001268594529_li1372895910228">Click the question mark in the <strong id="css_01_0060__en-us_topic_0000001268594529_b09881747205910">Task Status</strong> column to view the failure cause of a task. You are advised to troubleshoot faults based on failure causes. For details about failure causes, see <a href="#css_01_0060__en-us_topic_0000001268594529_section155001521193312">Error Code</a>.<div class="fignone" id="css_01_0060__en-us_topic_0000001268594529_fig85418382253"><span class="figcap"><b>Figure 2 </b>Viewing the failure cause of a task</span><br><span><img id="css_01_0060__en-us_topic_0000001268594529_image1590019713599" src="en-us_image_0000001666842594.png"></span></div>
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</li></ol>
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</div>
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<div class="section" id="css_01_0060__en-us_topic_0000001268594529_section82881811133120"><h4 class="sectiontitle">Deleting a Failed Task</h4><p id="css_01_0060__en-us_topic_0000001268594529_p28053248314">You can delete one or all failed tasks at a time.</p>
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<ul id="css_01_0060__en-us_topic_0000001268594529_ul432662312313"><li id="css_01_0060__en-us_topic_0000001268594529_li15326723173111">To delete a failed task, perform the following operations: Locate the row that contains the target task and click <span class="uicontrol" id="css_01_0060__en-us_topic_0000001268594529_uicontrol148121620193317"><b>Delete</b></span> in the <strong id="css_01_0060__en-us_topic_0000001268594529_b191281311428">Operation</strong> column. In the displayed dialog box, confirm the task you want to delete and click <span class="uicontrol" id="css_01_0060__en-us_topic_0000001268594529_uicontrol1933113257334"><b>Yes</b></span>.</li><li id="css_01_0060__en-us_topic_0000001268594529_li33151127173319">To delete all failed tasks, perform the following operations: In the <span class="wintitle" id="css_01_0060__en-us_topic_0000001268594529_wintitle4538332105018"><b>Failed Tasks</b></span> dialog box, click <span class="uicontrol" id="css_01_0060__en-us_topic_0000001268594529_uicontrol323703312351"><b>Delete All</b></span>. In the displayed dialog box, confirm the information about all failed tasks and click <span class="uicontrol" id="css_01_0060__en-us_topic_0000001268594529_uicontrol18326203013516"><b>Yes</b></span>.</li></ul>
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<div class="fignone" id="css_01_0060__en-us_topic_0000001268594529_fig1419120710386"><span class="figcap"><b>Figure 3 </b>Deleting a failed task</span><br><span><img id="css_01_0060__en-us_topic_0000001268594529_image549413524592" src="en-us_image_0000001714921933.png"></span></div>
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</div>
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<div class="section" id="css_01_0060__en-us_topic_0000001268594529_section155001521193312"><a name="css_01_0060__en-us_topic_0000001268594529_section155001521193312"></a><a name="en-us_topic_0000001268594529_section155001521193312"></a><h4 class="sectiontitle">Error Code</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="css_01_0060__en-us_topic_0000001268594529_table16751996354" frame="border" border="1" rules="all"><caption><b>Table 1 </b>Failure causes</caption><thead align="left"><tr id="css_01_0060__en-us_topic_0000001268594529_row376129113519"><th align="left" class="cellrowborder" valign="top" width="14.111411141114111%" id="mcps1.3.4.2.2.4.1.1"><p id="css_01_0060__en-us_topic_0000001268594529_p19760913357">Error Code</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="55.23552355235524%" id="mcps1.3.4.2.2.4.1.2"><p id="css_01_0060__en-us_topic_0000001268594529_p147612903518">Failure Cause</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="30.653065306530653%" id="mcps1.3.4.2.2.4.1.3"><p id="css_01_0060__en-us_topic_0000001268594529_p14768953516">Solution</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="css_01_0060__en-us_topic_0000001268594529_row6761895353"><td class="cellrowborder" valign="top" width="14.111411141114111%" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p776189183515">CSS.6000</p>
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</td>
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<td class="cellrowborder" valign="top" width="55.23552355235524%" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p187669193511">Failed to create the cluster because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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<td class="cellrowborder" rowspan="7" valign="top" width="30.653065306530653%" headers="mcps1.3.4.2.2.4.1.3 "><p id="css_01_0060__en-us_topic_0000001268594529_p1637191311276">Please try again later or contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row47649143514"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p1576697352">CSS.6001</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p77659123520">Failed to scale out the cluster because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row187619910350"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p16765915350">CSS.6002</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p187619903516">Failed to restart the cluster because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row14425154151017"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p242564121017">CSS.6003</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p7426104201017">Failed to restore the cluster because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row24264471015"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p194264418104">CSS.6004</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p242694121018">Failed to create the node because of ECS exceptions (<em id="css_01_0060__en-us_topic_0000001268594529_i62088384145"><ECS error code></em>). Please try again later. If the problem persists, contact customer service.</p>
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<div class="note" id="css_01_0060__en-us_topic_0000001268594529_note07226420147"><span class="notetitle"> NOTE: </span><div class="notebody"><p id="css_01_0060__en-us_topic_0000001268594529_p1072324216145"><em id="css_01_0060__en-us_topic_0000001268594529_i1543285813142"><ECS error code></em> indicates the error information reported by ECS. For details about the cause and solution, see <a href="https://docs.otc.t-systems.com/en-us/api/ecs/en-us_topic_0022067717.html" target="_blank" rel="noopener noreferrer">ECS Error Code Description</a>.</p>
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</div></div>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row144265410104"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p1942618413108">CSS.6005</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p154263461017">Failed to initialize the service because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row10480192161116"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p12480202121111">CSS.6007</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p4480102191117">Failed to create the snapshot because of an internal error. Please try again later. If the problem persists, contact customer service.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row1448012191118"><td class="cellrowborder" valign="top" width="14.111411141114111%" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p124817211119">CSS.6008</p>
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</td>
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<td class="cellrowborder" valign="top" width="55.23552355235524%" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p8481421171113">Failed to create the snapshot because the OBS bucket you select does not exist or has been deleted.</p>
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</td>
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<td class="cellrowborder" rowspan="3" valign="top" width="30.653065306530653%" headers="mcps1.3.4.2.2.4.1.3 "><p id="css_01_0060__en-us_topic_0000001268594529_p2075718196277">Modify the OBS bucket.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row7481721141112"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p134819217111">CSS.6009</p>
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</td>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p1148192161110">Failed to restore the snapshot because the OBS bucket you select does not exist or has been deleted.</p>
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</td>
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</tr>
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<tr id="css_01_0060__en-us_topic_0000001268594529_row1770913013172"><td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.1 "><p id="css_01_0060__en-us_topic_0000001268594529_p16709501175">CSS.6010</p>
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<td class="cellrowborder" valign="top" headers="mcps1.3.4.2.2.4.1.2 "><p id="css_01_0060__en-us_topic_0000001268594529_p87094071710">Failed to restore the snapshot because the OBS object does not exist or has been deleted.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="css_01_0009.html">Managing Elasticsearch Clusters</a></div>
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</div>
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</div>
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