doc-exports/docs/mrs/umn/ALM-12077.html
Yang, Tong 3b1f73dece MRS UMN 2.0.38.SP20 version
Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com>
Co-authored-by: Yang, Tong <yangtong2@huawei.com>
Co-committed-by: Yang, Tong <yangtong2@huawei.com>
2022-12-13 12:03:34 +00:00

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<a name="ALM-12077"></a><a name="ALM-12077"></a>
<h1 class="topictitle1">ALM-12077 User omm Expired</h1>
<div id="body1547193420659"><div class="section" id="ALM-12077__section16639132817109"><h4 class="sectiontitle">Description</h4><p id="ALM-12077__p6633155716396">The system starts at 00:00 every day to check whether user <strong id="ALM-12077__b14665132512408">omm</strong> has expired every eight hours. This alarm is generated if the user account has expired.</p>
<p id="ALM-12077__p1174007104010">This alarm is cleared when the expiration time of user <strong id="ALM-12077__b1764153054015">omm</strong> is changed and the user account status becomes normal.</p>
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<div class="section" id="ALM-12077__section1374971113913"><h4 class="sectiontitle">Attribute</h4>
<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-12077__table167491111090" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-12077__row69325111197"><th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.1"><p id="ALM-12077__p1593281111918">Alarm ID</p>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.2"><p id="ALM-12077__p1593241117914">Alarm Severity</p>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.3"><p id="ALM-12077__p193271112916">Auto Clear</p>
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<tbody><tr id="ALM-12077__row893220112917"><td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.1 "><p id="ALM-12077__p693211117913">12077</p>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.2 "><p id="ALM-12077__p3932171113913">Major</p>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.3 "><p id="ALM-12077__p109321611293">Yes</p>
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<div class="section" id="ALM-12077__section187559111896"><h4 class="sectiontitle">Parameters</h4>
<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-12077__table975510111394" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-12077__row15932711292"><th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.1"><p id="ALM-12077__p169323111792">Name</p>
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<th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.2"><p id="ALM-12077__p19932101118913">Meaning</p>
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<tbody><tr id="ALM-12077__row155251442173912"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12077__p192431315431">Source</p>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12077__p692551319435">Specifies the cluster or system for which the alarm is generated.</p>
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<tr id="ALM-12077__row2093211112910"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12077__p69329114917">ServiceName</p>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12077__p793216111396">Specifies the service for which the alarm is generated.</p>
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<tr id="ALM-12077__row693281110915"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12077__p13932911790">RoleName</p>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12077__p199321611693">Specifies the role for which the alarm is generated.</p>
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<tr id="ALM-12077__row209326111896"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12077__p1993291116916">HostName</p>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12077__p109321311792">Specifies the host for which the alarm is generated.</p>
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<div class="section" id="ALM-12077__section1175911113910"><h4 class="sectiontitle">Impact on the System</h4><p id="ALM-12077__p15541156145913">User <strong id="ALM-12077__b10932181114914">omm</strong> has expired. The node trust relationship is unavailable, and FusionInsight Manager cannot manage the services.</p>
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<div class="section" id="ALM-12077__section976114115919"><h4 class="sectiontitle">Possible Causes</h4><p id="ALM-12077__p1178310570592">User <strong id="ALM-12077__b1293220115914">omm</strong> has expired.</p>
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<div class="section" id="ALM-12077__section1276251119917"><h4 class="sectiontitle">Procedure</h4><p id="ALM-12077__p10932121111913"><strong id="ALM-12077__b3933191118914">Check whether user omm in the system has expired.</strong></p>
<ol id="ALM-12077__ol197892361995"><li id="ALM-12077__li127801336991"><span>Log in to the faulty node as user <strong id="ALM-12077__b278023616915">root</strong>. <span id="ALM-12077__text985593916354"></span></span><p><p id="ALM-12077__p378015361195">Run the <strong id="ALM-12077__b197804361696">chage -l omm</strong>command to view the information about the password of user <strong id="ALM-12077__b97803369911">omm</strong>.</p>
</p></li><li id="ALM-12077__li1878011361794"><span>View the value of <strong id="ALM-12077__b5780103612918">Account expires</strong> to check whether the user configurations have expired.</span><p><div class="note" id="ALM-12077__note3780123620918"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><p id="ALM-12077__p1778010368914">If the parameter value is <strong id="ALM-12077__b57809365910">never</strong>, the user configurations never expire.</p>
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<ul id="ALM-12077__ul778053610916"><li id="ALM-12077__li57801936599">If they do, go to <a href="#ALM-12077__li20789183613915">3</a>.</li><li id="ALM-12077__li27804361196">If they do not, go to <a href="#ALM-12077__li877819366912">4</a>.</li></ul>
</p></li><li id="ALM-12077__li20789183613915"><a name="ALM-12077__li20789183613915"></a><a name="li20789183613915"></a><span>Run the <strong id="ALM-12077__b9781636491">chage -E 'yyyy-MM-dd' omm</strong> command to set the expiration time of user <strong id="ALM-12077__b147891736691">omm</strong>. Eight hours later, check whether the alarm is automatically cleared.</span><p><ul id="ALM-12077__ul13789193614915"><li id="ALM-12077__li13789536194">If it is, no further action is required.</li><li id="ALM-12077__li117895361913">If it is not, go to <a href="#ALM-12077__li877819366912">4</a>.</li></ul>
</p></li></ol>
<p id="ALM-12077__p99345328914"><strong id="ALM-12077__b3934111494">Collect fault information.</strong></p>
<ol start="4" id="ALM-12077__ol37781436193"><li id="ALM-12077__li877819366912"><a name="ALM-12077__li877819366912"></a><a name="li877819366912"></a><span>On FusionInsight Manager, choose <strong id="ALM-12077__b157785361591">O&amp;M</strong> &gt; <strong id="ALM-12077__b177813362916">Log</strong> &gt; <strong id="ALM-12077__b277812365910">Download</strong>.</span></li><li id="ALM-12077__li10778133614920"><span>Select <strong id="ALM-12077__b1477819361199">NodeAgent</strong> for <strong id="ALM-12077__b97781036691">Service</strong> and click <strong id="ALM-12077__b3991118545">OK</strong>.</span></li><li id="ALM-12077__li3778736697"><span>Click <span><img id="ALM-12077__image47781436797" src="en-us_image_0269383923.png"></span> in the upper right corner. In the displayed dialog box, set <strong id="ALM-12077__b1677810361493">Start Date</strong> and <strong id="ALM-12077__b577883610916">End Date</strong> to 10 minutes before and after the alarm generation time respectively and click <strong id="ALM-12077__b1777873618917">OK</strong>. Then, click <strong id="ALM-12077__b1277812361691">Download</strong>.</span></li><li id="ALM-12077__li495644512588"><span>Contact the <span id="ALM-12077__text4614151421417">O&amp;M personnel</span> and send the collected log information.</span></li></ol>
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<div class="section" id="ALM-12077__section157711411394"><h4 class="sectiontitle">Alarm Clearing</h4><p id="ALM-12077__p1893519117914">This alarm will be automatically cleared after the fault is rectified.</p>
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<div class="section" id="ALM-12077__section877121115910"><h4 class="sectiontitle">Related Information</h4><p id="ALM-12077__p3936311996">None</p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_1298.html">Alarm Reference (Applicable to MRS 3.x)</a></div>
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