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Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: Yang, Tong <yangtong2@huawei.com> Co-committed-by: Yang, Tong <yangtong2@huawei.com>
90 lines
11 KiB
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90 lines
11 KiB
HTML
<a name="ALM-12014"></a><a name="ALM-12014"></a>
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<h1 class="topictitle1">ALM-12014 Partition Lost</h1>
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<div id="body1841371"><div class="section" id="ALM-12014__s305a8061b9134145a1a1e3f83ea9bfc4"><h4 class="sectiontitle">Description</h4><p id="ALM-12014__en-us_topic_0070543526_p19713524">The system checks the partition status every 60 seconds. This alarm is generated when the system detects that a partition to which service directories are mounted is lost (because the device is removed or goes offline, or the partition is deleted). The system checks the partition status periodically.</p>
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<p id="ALM-12014__en-us_topic_0070543526_p43203995">This alarm must be manually cleared.</p>
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</div>
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<div class="section" id="ALM-12014__s9888b5efac804e36a1257629159c863d"><h4 class="sectiontitle">Attribute</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-12014__en-us_topic_0070543526_table9862716" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-12014__en-us_topic_0070543526_row48323826"><th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.1"><p id="ALM-12014__en-us_topic_0070543526_p21915813">Alarm ID</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.2"><p id="ALM-12014__en-us_topic_0070543526_p30350400">Alarm Severity</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.3"><p id="ALM-12014__en-us_topic_0070543526_p42463340">Auto Clear</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="ALM-12014__en-us_topic_0070543526_row16978512"><td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p33082261">12014</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p62417507">Major</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.3 "><p id="ALM-12014__en-us_topic_0070543526_p22653281">No</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="ALM-12014__sdc60e2f5e8e54a56b097fb6639e617f1"><h4 class="sectiontitle">Parameters</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-12014__en-us_topic_0070543526_table22976439" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-12014__en-us_topic_0070543526_row62980604"><th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.1"><p id="ALM-12014__en-us_topic_0070543526_p1155275">Name</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.2"><p id="ALM-12014__en-us_topic_0070543526_p26468439">Meaning</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="ALM-12014__row165391015115518"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__p192431315431">Source</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__p692551319435">Specifies the cluster or system for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-12014__en-us_topic_0070543526_row63568775"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p48797123">ServiceName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p60252916">Specifies the service for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-12014__en-us_topic_0070543526_row5405340"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p35179415">RoleName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p30960379">Specifies the role for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-12014__en-us_topic_0070543526_row10207955"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p21538022">HostName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p66858230">Specifies the host for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-12014__en-us_topic_0070543526_row64853160"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p18614589">DirName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p31386755">Specifies the directory for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-12014__en-us_topic_0070543526_row14045344"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-12014__en-us_topic_0070543526_p63931057">PartitionName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-12014__en-us_topic_0070543526_p11033160">Specifies the device partition for which the alarm is generated.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="ALM-12014__s643c7b7b793f43bc844587047e233b94"><h4 class="sectiontitle">Impact on the System</h4><p id="ALM-12014__en-us_topic_0070543526_p21270730">Service data fails to be written into the partition, and the service system runs abnormally.</p>
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</div>
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<div class="section" id="ALM-12014__s86d97a0503184bfd9d0e267312170d65"><h4 class="sectiontitle">Possible Causes</h4><ul id="ALM-12014__en-us_topic_0070543526_ul45207585"><li id="ALM-12014__en-us_topic_0070543526_li4215088">The hard disk is removed.</li><li id="ALM-12014__en-us_topic_0070543526_li37935797">The hard disk is offline, or a bad sector exists on the hard disk.</li></ul>
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</div>
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<div class="section" id="ALM-12014__sb1a1ee7b7a444d5dbe8388e9c9e8bba9"><h4 class="sectiontitle">Procedure</h4><ol id="ALM-12014__ol43371064173421"><li id="ALM-12014__li30640494173421"><span>On FusionInsight Manager, click <strong id="ALM-12014__b18317580173421">O&M > Alarm > Alarms</strong>, and click <span><img id="ALM-12014__image10408151910137" src="en-us_image_0269383822.png"></span> in the row where the alarm is located.</span></li><li id="ALM-12014__li51941841173421"><span>Obtain <strong id="ALM-12014__b65960965173421">HostName</strong>, <strong id="ALM-12014__b56777780173421">PartitionName</strong> and <strong id="ALM-12014__b41237977173421">DirName</strong> from <strong id="ALM-12014__b645062473115">Location</strong>.</span></li><li id="ALM-12014__li15983295173421"><span>Check whether the disk of <strong id="ALM-12014__b64823390173421">PartitionName</strong> on <strong id="ALM-12014__b46539606173421">HostName</strong> is inserted to the correct server slot.</span><p><ul class="subitemlist" id="ALM-12014__ul9232462173421"><li id="ALM-12014__li11611727173421">If yes, go to <a href="#ALM-12014__li9631929173421">4</a>.</li><li id="ALM-12014__li1025829173421">If no, go to <a href="#ALM-12014__li18162941173421">5</a>.</li></ul>
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</p></li><li id="ALM-12014__li9631929173421"><a name="ALM-12014__li9631929173421"></a><a name="li9631929173421"></a><span>Contact hardware engineers to remove the faulty disk.</span></li><li id="ALM-12014__li18162941173421"><a name="ALM-12014__li18162941173421"></a><a name="li18162941173421"></a><span>Log in to the <strong id="ALM-12014__b19578501173421">HostName</strong> node where an alarm is reported and check whether there is a line containing <strong id="ALM-12014__b41988789173421">DirName</strong> in the <strong id="ALM-12014__b42354785173421">/etc/fstab</strong> file as user <strong id="ALM-12014__b37365710490">root</strong>. <span id="ALM-12014__text43649449460"></span></span><p><ul class="subitemlist" id="ALM-12014__ul61670428173421"><li id="ALM-12014__li8185528173421">If yes, go to <a href="#ALM-12014__li20338192173421">6</a>.</li><li id="ALM-12014__li59048052173421">If no, go to <a href="#ALM-12014__li48826004173421">7</a>.</li></ul>
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</p></li><li id="ALM-12014__li20338192173421"><a name="ALM-12014__li20338192173421"></a><a name="li20338192173421"></a><span>Run the <strong id="ALM-12014__b29248746173421">vi /etc/fstab</strong> command to edit the file and delete the line containing <strong id="ALM-12014__b61912122173421">DirName</strong>.</span></li><li id="ALM-12014__li48826004173421"><a name="ALM-12014__li48826004173421"></a><a name="li48826004173421"></a><span>Contact hardware engineers to insert a new disk. For details, see the hardware product document of the relevant model. If the faulty disk is in a RAID group, configure the RAID group. For details, see the configuration methods of the relevant RAID controller card.</span></li><li id="ALM-12014__li55753407173421"><span>Wait 20 to 30 minutes (The disk size determines the waiting time), and run the <strong id="ALM-12014__b36780855173421">mount</strong> command to check whether the disk has been mounted to the <strong id="ALM-12014__b62592242173421">DirName</strong> directory.</span><p><ul class="subitemlist" id="ALM-12014__ul28564444173421"><li id="ALM-12014__li26459270173421">If yes, manually clear the alarm. No further operation is required.</li><li id="ALM-12014__li62826150173421">If no, go to <a href="#ALM-12014__li1607193817587">9</a>.</li></ul>
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</p></li></ol>
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<p id="ALM-12014__p0392542185819"><strong id="ALM-12014__b59246063204559">Collect fault information.</strong></p>
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<ol start="9" id="ALM-12014__ol36071038115815"><li id="ALM-12014__li1607193817587"><a name="ALM-12014__li1607193817587"></a><a name="li1607193817587"></a><span>On the FusionInsight Manager, choose <strong id="ALM-12014__b87862548435">O&M</strong> > <strong id="ALM-12014__b11281153164820">Log > Download</strong>.</span></li><li id="ALM-12014__li1560793895812"><span>Select the <strong id="ALM-12014__b486612581809">OmmServer</strong> from the Services drop-down list and click <strong id="ALM-12014__b20607238175815">OK</strong>.</span></li><li id="ALM-12014__li660723815584"><span>Set Start Date for log collection to 10 minutes ahead of the alarm generation time and End Date to 10 minutes behind the alarm generation time and click <strong id="ALM-12014__b15452018112">Download</strong>.</span></li><li id="ALM-12014__li495644512588"><span>Contact the <span id="ALM-12014__text4614151421417">O&M personnel</span> and send the collected log information.</span></li></ol>
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</div>
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<div class="section" id="ALM-12014__section1529716184534"><h4 class="sectiontitle">Alarm Clearing</h4><p id="ALM-12014__p697913319401">After the fault is rectified, the system does not automatically clear this alarm, and you need to manually clear the alarm.</p>
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</div>
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<div class="section" id="ALM-12014__s30aa982d9de44f9d918fba0190750058"><h4 class="sectiontitle">Related Information</h4><p id="ALM-12014__en-us_topic_0070543526_p21391728">None</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_1298.html">Alarm Reference (Applicable to MRS 3.x)</a></div>
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</div>
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</div>
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