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docsportal/doc/source/internal/apimon_training/alerts.rst
Hasko, Vladimir 2838ebed03 adding new content for ApiMon training 
Reviewed-by: gtema <artem.goncharov@gmail.com>
Co-authored-by: Hasko, Vladimir <vladimir.hasko@t-systems.com>
Co-committed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com>
2023-05-25 13:25:47 +00:00

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Alerts

Alerta is the component of the ApiMon that is designed to integrate alerts from multiple sources. It supports many different standard sources like Syslog, SNMP, Prometheus, Nagios, Zabbix, etc. Additionally any other type of source using URL request or command line can be integrated as well.

Native functions like correlation and de-duplication help to manage thousands of alerts in transparent way and consolidate alerts in proper categories based on environment, service, resource, failure type, etc.

Alerta is hosted on https://alerts.eco.tsi-dev.otc-service.com/ . The authentication is centrally managed by OTC LDAP.

The Zulip API was integrated with Alerta, to send notification of errors/alerts on Zulip stream.

Alerts displayed on OTC Alerta are generated either by Executor, Scheduler, EpMon or by Grafana.

  • “Executor alerts” focus on playbook results, whether playbook has completed or failed.
  • “Grafana alerts” focus on breaching the defined thresholds. For example API response time is higher than defined threshold.
  • "Scheduler alerts" TBD
  • "EpMon alerts" provide information about failed endpoint queries with details of the request in curl form and the respective error response details

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