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Reviewed-by: Goncharov, Artem <artem.goncharov@t-systems.com> Co-authored-by: gtema <artem.goncharov@gmail.com> Co-committed-by: gtema <artem.goncharov@gmail.com>
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Why Does Index Backup Fail?
Index backup is implemented by creating cluster snapshots. If index backup fails, perform the following steps:
Check Whether the Account or IAM User Has the Index Backup Permissions
- Log in to the IAM management console.
- Check the user group that the account or the IAM user belongs to.
For details, see Viewing or Modifying User Information.
- Check whether the permissions assigned to the user group include the following two permissions: Tenant Administrator for project OBS in region Global service and CSS Administrator for the current region.
For details, see Viewing and Modifying User Group Information.
- If neither of the preceding permissions has been assigned, go to 4.
- If both the preceding permissions have been assigned to the group, contact technical support.
- Add the following permissions to the user group: Tenant Administrator for project OBS in region Global service, and CSS Administrator for the current region.
For details, see Viewing and Modifying User Group Information.
Parent topic: FAQs