Check whether the security group allows the master node to access nodes using ICMP.
Log in to the VPC console, choose Access Control > Security Groups, and enter the target cluster name in the search box. Two security groups are displayed:
Click the security group of the node user and ensure that the following rules are configured to allow the master node to access the node using ICMP.
Otherwise, add a rule to the node security group. Set Source to Security group.