Background
The ICAgent installation fails and the message SERVICE STOP is displayed.
The following issues may occur after the installation fails:
- No ICAgent task exists in the task manager.
- No ICAgent service exists in the system service list.
- When sc query icagent is executed in the command line tool (CLI), a message is displayed, indicating that no ICAgent was found.
Possible Causes
The ICAgent registration is blocked by antivirus software, such as 360 Total Security.
Solution
- Check whether any antivirus software is running. If yes, go to the next step.
- Stop the antivirus software and install ICAgent again.