Scenario
You can unlock a user on MRS Manager if the user has been locked because the number of login attempts exceeds the threshold. Only users created on MRS Manager can be unlocked.
Procedure
- Log in to MRS Manager.
- Choose System > Permission > User.
- Locate the row that contains the target user and click Unlock in the Operation column.
- In the window that is displayed, select I have read the information and understand the impact. Click OK.