Suspension in Data Copy

Symptom

The system stops responding when mox.file.copy_parallel is called to copy data.

Solution

• Run the following commands to copy files or folders:

  import moxing as mox
  mox.file.set_auth(is_secure=False)

• Run the following command to copy a single file that is greater than 5 GB:

  from moxing.framework.file import file_io

  Run file_io._LARGE_FILE_METHOD to check the version of the MoXing API. Output value 1 indicates V1 and 2 indicates V2.

  Run file_io._NUMBER_OF_PROCESSES=1 to resolve the issue for the V1 API.

  To resolve the issue for the V2 API, run file_io._LARGE_FILE_METHOD = 1 to switch to V1 and perform operations required in V1. Alternatively, run file_io._LARGE_FILE_TASK_NUM=1 to resolve this issue.

• Run the following command to copy a folder:

  mox.file.copy_parallel(threads=0,is_processing=False)