ALM-14009 Number of Faulty DataNodes Exceeds the Threshold

Description

The system periodically checks the number of faulty DataNodes in the HDFS cluster every 30 seconds, and compares the number with the threshold. The number of faulty DataNodes has a default threshold. This alarm is generated when the number of faulty DataNodes in the HDFS cluster exceeds the threshold.

This alarm is cleared when the number of faulty DataNodes in the HDFS cluster is less than or equal to the threshold.

Attribute

Parameters

Impact on the System

Faulty DataNodes cannot provide HDFS services.

Possible Causes

• DataNodes are faulty or overloaded.
• The network between the NameNode and the DataNode is disconnected or busy.
• NameNodes are overloaded.

Procedure

1. Check whether DataNodes are faulty.
   1. Use the client on the cluster node and run the hdfs dfsadmin -report command to check whether DataNodes are faulty.
      • If yes, go to 1.b.
      • If no, go to 2.a.
   2. On the MRS cluster details page, choose Components > HDFS > Instances to check whether the DataNode is stopped.
      

      For MRS 1.7.2 or earlier, log in to MRS Manager and choose Services > HDFS > Instances.

      • If yes, go to 1.c.
      • If no, go to 2.a.
   3. Select the DataNode instance, and choose More > Restart Instance to restart it. Wait 5 minutes and check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 2.a.

2. Check the status of the network between the NameNode and the DataNode.
   1. Log in to the service IP address of the node where the faulty DataNode is located, and run the ping IP address of the NameNode command to check whether the network between the DataNode and the NameNode is abnormal.
      • If yes, go to 2.b.
      • If no, go to 3.a.
   2. Rectify the network fault. Wait 5 minutes and check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 3.a.

3. Check whether the DataNode is overloaded.
   1. On the MRS cluster details page, click Alarms and check whether the alarm ALM-14008 HDFS DataNode Memory Usage Exceeds the Threshold exists.
      • If yes, go to 3.b.
      • If no, go to 4.a.
   2. Follow procedures in ALM-14008 HDFS DataNode Memory Usage Exceeds the Threshold to handle the alarm and check whether the alarm is cleared.
      • If yes, go to 3.c.
      • If no, go to 4.a.
   3. Wait 5 minutes and check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 4.a.

4. Check whether the NameNode is overloaded.
   1. On the MRS cluster details page, click Alarms and check whether the alarm ALM-14007 HDFS NameNode Memory Usage Exceeds the Threshold exists.
      • If yes, go to 4.b.
      • If no, go to 5.
   2. Follow procedures in ALM-14007 HDFS NameNode Memory Usage Exceeds the Threshold to handle the alarm and check whether the alarm is cleared.
      • If yes, go to 4.c.
      • If no, go to 5.
   3. Wait 5 minutes and check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 5.

5. Collect fault information.
   1. On MRS Manager, choose System > Export Log.
   2. Contact technical support engineers for help. For details, see technical support.

Reference

None