Adding SDMoD documentation for SD2

Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com>
Co-authored-by: Haas, Robert <robert.haas@t-systems.com>
Co-committed-by: Haas, Robert <robert.haas@t-systems.com>

doc/source/status_dashboard/SDMoD/index.rst

@@ -0,0 +1,9 @@
+######################
+SDMoD Overview
+######################
+
+.. toctree::
+   :maxdepth: 1
+
+   look&feel_before/index
+   look&feel_after/index

doc/source/status_dashboard/SDMoD/look&feel_after/get_sdmod_login.rst

@@ -0,0 +1,10 @@
+How to get a SDMoD login
+=======================================
+
+In general, you can login via your keycloak generated user or your GitHub user.
+
+In case you need to get access, please raise a ticket via "Internal Incident" towards Ecosystem squad: 
+
+https://jira.tsi-dev.otc-service.com/servicedesk/customer/portal/4
+
+Master Component must be: ECOSYSTEM - Ecosystem

doc/source/status_dashboard/SDMoD/look&feel_after/index.rst

@@ -0,0 +1,14 @@
+===========================
+Look&Feel after login
+===========================
+
+.. toctree::
+   :maxdepth: 1
+
+   get_sdmod_login
+   new_incident
+
+
+
+
+

doc/source/status_dashboard/SDMoD/look&feel_before/index.rst

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+Look&feel before login
+######################
+
+.. toctree::
+   :maxdepth: 1
+
+   look&feel_before
+   regions_switch
+   status_services
+   menu/index
+
+   

doc/source/status_dashboard/SDMoD/look&feel_before/look&feel_before.rst

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+The look & feel before login
+=======================================
+
+Before logging-in, the screen will look like as follows:
+
+.. image:: ../images/look&feel_before.png
+   :target: ../images/look&feel_before.png
+   :alt: Look&Feel
+
+There are various options, which will be explained in the next chapters.

doc/source/status_dashboard/SDMoD/look&feel_before/menu/component_availability.rst

@@ -0,0 +1,17 @@
+Component Availability
+---------------------------------------
+
+The component availability shows the availability of each service each month.
+The services are categorized and split between eu-de and eu-nl.
+
+The availability page is also directly reachable via https://status.otc-service.com/availability 
+
+The component availability is impacted by the following status:
+
++--------------------------------------+------------------------------------------------------------------------------+
+|      Icon                            |                                Explanation                                   |
++======================================+==============================================================================+
+| .. image:: ../../images/outage.png   | see explanation :ref:`Status of Services <status_services>`                  |
+|    :target: ../../imags/outage.png   |                                                                              |
+|    :alt: Outage                      |                                                                              |
++--------------------------------------+------------------------------------------------------------------------------+

doc/source/status_dashboard/SDMoD/look&feel_before/menu/event_history.rst

@@ -0,0 +1,13 @@
+Event History
+---------------------------------------
+
+The event history shows all past events, sorted by months. 
+
+A direct link exists: 
+https://status.otc-service.com/history
+
+An example is:
+
+.. image:: ../../images/event_history.png
+   :target: ../../images/event_history.png
+   :alt: Event History

doc/source/status_dashboard/SDMoD/look&feel_before/menu/index.rst

@@ -0,0 +1,11 @@
+######################
+The menu
+######################
+
+.. toctree::
+   :maxdepth: 1
+
+   menu
+   event_history
+   component_availability
+   user_manual

doc/source/status_dashboard/SDMoD/look&feel_before/menu/menu.rst

@@ -0,0 +1,19 @@
+The menu
+---------------------------------------
+
+.. image:: ../../images/menu.png
+   :target: ../../images/menu.png
+   :alt: The menu
+
+The menu includes: 
+
++---------------------------------+------------------------------------------------------------------------------+
+| Event History                   | The event history shows up all past events - even if minor, major issues,    |
+|                                 | outages, or maintenances.                                                    |
++---------------------------------+------------------------------------------------------------------------------+
+| Component Availability          | The component availability shows the availability of a service in the        |
+|                                 | previous months and is the basis for SLA calculation.                        |
++---------------------------------+------------------------------------------------------------------------------+
+| User Manual                     | Link to the actual version of the user manual.                               |
++---------------------------------+------------------------------------------------------------------------------+
+

doc/source/status_dashboard/SDMoD/look&feel_before/menu/user_manual.rst

@@ -0,0 +1,6 @@
+User manual
+---------------------------------------
+
+The user manual can also be reached directly via the following link:
+
+https://docs.otc.t-systems.com/status-dashboard/index.html 

doc/source/status_dashboard/SDMoD/look&feel_before/regions_switch.rst

@@ -0,0 +1,8 @@
+Switch between regions
+---------------------------------------
+
+Clients can easily switch between the services and check their availability by clicking the region:
+
+.. image:: ../images/region_switch.png
+   :target: ../images/region_switch.png
+   :alt: Switch regions

doc/source/status_dashboard/SDMoD/look&feel_before/status_services.rst

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+.. _status_services:
+
+Status of services
+------------------
+
+The services can vary between the following status:
+
+
++--------------------------------------+------------------------------------------------------------------------------+
+|      Icon                            |                                Explanation                                   |
++======================================+==============================================================================+
+| .. image:: ../images/green.png       | - All services are running fine                                              |
+|    :target: ../imags/green.png       |                                                                              |
+|    :alt: Operational                 |                                                                              |
++--------------------------------------+------------------------------------------------------------------------------+
+| .. image:: ../images/blue.png        | - A maintenance is planned or ongoing for a service                          |
+|    :target: ../imags/blue.png        | - A maintenance is triggered by the SDMoD                                    |
+|    :alt: Maintenance                 |                                                                              |
++--------------------------------------+------------------------------------------------------------------------------+
+| .. image:: ../images/yellow.png      | - A minor issue occurred. The service is available but may have restrictions |
+|    :target: ../imags/yellow.png      |   or slow response.                                                          |
+|    :alt: Minor Issue                 | - A minor issue can either be triggered by the system autoamtically or       |
+|                                      |   by SDMoD                                                                   |
+|                                      |                                                                              |
+|                                      |                                                                              |
++--------------------------------------+------------------------------------------------------------------------------+
+| .. image:: ../images/red.png         | - A major issue occurred. The service may be available, but the              |
+|    :target: ../imags/red.png         |   responsiveness is affected and may lead to interruptions on customer side. |
+|    :alt: Major Issue                 | - A major issue can either be triggered by the system autoamtically or by    |
+|                                      |   SDMoD                                                                      |
+|                                      |                                                                              |
+|                                      |                                                                              |
+|                                      |                                                                              |
++--------------------------------------+------------------------------------------------------------------------------+
+| .. image:: ../images/outage.png      | - A service is not available anymore at all.                                 |
+|    :target: ../imags/outage.png      | - An outage can **only** be triggered by SDMoD. This will never happen       |
+|    :alt: Outage                      |   automatically by the system                                                |
+|                                      | - **Only** outages are SLA relevant and do have impact to the component      |
+|                                      |   availability                                                               |
++--------------------------------------+------------------------------------------------------------------------------+
+

doc/source/status_dashboard/index.rst

@@ -6,3 +6,4 @@ Status Dashboard Internal Documentation
    :maxdepth: 2
 
    sd2_training/index
+   SDMoD/index