Context - Whom to address for Feedback?

Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com>
Co-authored-by: Gode, Sebastian <sebastian.gode@telekom.de>
Co-committed-by: Gode, Sebastian <sebastian.gode@telekom.de>

doc/source/internal/helpcenter_training/context.rst

@@ -0,0 +1,18 @@
+Context - Whom to address for Feedback?
+=======================================
+
+In case you have any feedback, proposals or found any issues regarding the HelpCenter 3.0, you can address them in the corresponding GitHub or Gitea repositories.
+
+Issues or feedback regarding the **internal Helpcenter** as well as new feature requests can be addressed by filing an issue on the internal **Gitea** repository under https://gitea.eco.tsi-dev.otc-service.com/docs/docsportal/issues
+
+If a documentation to a service is missing, please open a ticket on the doc-exports repository: https://gitea.eco.tsi-dev.otc-service.com/docs/doc-exports/issues
+
+If you have found any problems which affects the **production Helpcenter** please instead open an issue on **GitHub**.
+
+- In case it is a general issue, create it in the docsportal repository: https://github.com/opentelekomcloud-docs/docsportal/issues
+- If you have found anything wrong regarding a specific documentation, please open an issue on the corresponding repository under opentelekomcloud-docs. For example, on ECS you can open an issue here: https://github.com/opentelekomcloud-docs/elastic-cloud-server/issues
+
+If there is a request for completely new service or new document type (which was not yet introduced to HelpCenter 3.0) then please open an issue on the otc-metadata repository: https://gitea.eco.tsi-dev.otc-service.com/infra/otc-metadata/issues
+
+
+For general questions you can write an E-Mail to the `Ecosystems Squad <mailto:dl-pbcotcdeleco@t-systems.com>`_.

doc/source/internal/helpcenter_training/index.rst

@@ -8,4 +8,5 @@ Helpcenter Training
    introduction
    workflow
    difference_gitea_github
+   context
    faq/index