In the Failed Tasks dialog box, you can view the failed tasks related to a cluster, such as failing to create, restart, scale out, back up, or restore a cluster. In addition, you can view the failure cause of each task and choose to delete one or all failed tasks.
Viewing Failed Tasks
- Log in to the CSS management console.
- Click Clusters to switch to the Clusters page. Click the digit next to Failed Tasks to switch to the Failed Tasks dialog box.Figure 1 Clicking the digit next to Failed Tasks
- The Failed Tasks dialog box presents all failed tasks of the current account. The following information about the failed tasks is displayed: Name/ID, Task Status, and Failure Time.
- Click the question mark in the Task Status column to view the failure cause of a task. You are advised to troubleshoot faults based on failure causes. For details about failure causes, see Error Code.Figure 2 Viewing the failure cause of a task
Deleting a Failed Task
You can delete one or all failed tasks at a time.
- To delete a failed task, perform the following operations: Locate the row that contains the target task and click Delete in the Operation column. In the displayed dialog box, confirm the task you want to delete and click Yes.
- To delete all failed tasks, perform the following operations: In the Failed Tasks dialog box, click Delete All. In the displayed dialog box, confirm the information about all failed tasks and click Yes.
Error Code
Error Code |
Failure Cause |
Solution |
|---|---|---|
CSS.6000 |
Failed to create the cluster because of an internal error. Please try again later. If the problem persists, contact customer service. |
Please try again later or contact customer service. |
CSS.6001 |
Failed to scale out the cluster because of an internal error. Please try again later. If the problem persists, contact customer service. |
|
CSS.6002 |
Failed to restart the cluster because of an internal error. Please try again later. If the problem persists, contact customer service. |
|
CSS.6003 |
Failed to restore the cluster because of an internal error. Please try again later. If the problem persists, contact customer service. |
|
CSS.6004 |
Failed to create the node because of ECS exceptions (<ECS error code>). Please try again later. If the problem persists, contact customer service. NOTE:
<ECS error code> indicates the error information reported by ECS. For details about the cause and solution, see ECS Error Code Description. |
|
CSS.6005 |
Failed to initialize the service because of an internal error. Please try again later. If the problem persists, contact customer service. |
|
CSS.6007 |
Failed to create the snapshot because of an internal error. Please try again later. If the problem persists, contact customer service. |
|
CSS.6008 |
Failed to create the snapshot because the OBS bucket you select does not exist or has been deleted. |
Modify the OBS bucket. |
CSS.6009 |
Failed to restore the snapshot because the OBS bucket you select does not exist or has been deleted. |
|
CSS.6010 |
Failed to restore the snapshot because the OBS object does not exist or has been deleted. |